When a boiler breaks down in the middle of winter, or a pipe bursts at 2am, it isn’t just inconvenient - it’s expensive, disruptive, and damaging to tenant relationships. These emergencies highlight a simple truth in property management: reactive maintenance is a cost trap, and preventive maintenance is the way out. In this article, we’ll explore the difference between the two approaches, why reactive maintenance costs far more than you might think, and how landlords and mana